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How to Effectively Observe and Provide Feedback1. Basic Ground Rule: Observation and feedback are routine, essential eventsLearners are working with you because you are a good role model. They want to learn how you conduct your practice and especially how you integrate all the complexities of medicine into the daily business of caring for patients. As your "apprentices" they need to be able to watch you at work and discuss this with you. Conversely, you need to know how they are performing and suggest improvements. As part of the orientation and welcome to the practice, clarify that you will be giving and receiving feedback on a routine basis. Emphasize that "feedback" is information - not necessarily criticism or praise. Many of the concerns about feedback can be overcome if this expectation is established right from the beginning. Many preceptors describe themselves as "coaches" for their learners. Just as you would not appreciate a sports coach who only offered "good short" or "dumb move," learners gain most from the preceptors who can help them realize how to improve. Also as in sports, it is up to the learner to make the changes - the coach observes, advises, gives feedback (and ultimately evaluates!)
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Community-Based
Teaching Benefits - Strategies for Teaching in a Busy
Practice Page last updated:
February 24, 2003
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