Audix (voice mail)
instructions
After you call AUDIX and log in, you will be given the choice of
using any of the six major activities. These six activities are
shown below, arranged as they relate to the keys on your telephone.
The arrangement shown is called the Activity Menu. This quick guide
explains how to use some of the basic functions selected from the
Activity Menu.
- Record Messages
- Get
Incoming Messages
- Personal Greeting
- Check Outgoing Messages
- Password and Mailing List
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To Login:
AUDIX Initialization:
The first time you call AUDIX it will ask you to record your name
to be included in the system announcements. After following login
procedures steps 1-3, follow the voice prompts:
- Press 1. At the tone, speak your name.
- Press 1 to stop recording. It will speak back your
name.
- At
this point if you wish to rerecord, repeat previous steps. If
recording is satisfactory, press # to approve.
- At
this point you will be returned to the activity menu. Either hang
up or continue with the activity you wish to perform.
To Login:
To log in to the AUDIX system:
- Dial the AUDIX extension number (293-2677) and wait for the
system to answer.
- Enter your extension number, then press #.
- Enter your password, then press #.
Changing a name already
recorded:
- Call AUDIX and log in.
- Press activity 5.
- Press 5 again to record name.
- At
the tone speak your name.
- Press 1 to stop recording. The system will repeat the name just
recorded.
- Press # to approve.
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To record a personal
greeting:
You can have up to 9 personal greetings recorded but not
all active on the AUDIX system. You could record greetings for
working hours, after hours, weekends, holidays, vacations,
etc.
- Call AUDIX and log in.
- Press 3 to select the Personal Greeting Activity.
- Press 1.
- Press greeting number.
- Start with 1 and number consecutively as you add new
greetings.
- Press 1. At the tone, speak
your greeting.
- Press 1 to stop recording.
- Press 2, 3 if you wish to listen to your greeting before
approval.
- If
the greeting is unsatisfactory, press *D to erase and follow steps
5 - 7 to re-record.
- If
the greeting is satisfactory, press # to approve the
recording.
- To
activate the greeting just recorded, follow the voice prompts. When
finished with this activity, press # and it will return to the
activity menu you heard when you logged in.
- To
activate a greeting previously recorded, log in to AUDIX. Then
press 3. Press 3 again, and then press greeting number, ie. 1, 2,
3, etc.
Examples of personal
greetings:
"I am currently away from my desk. Please leave a message and I
will return your call"
"You have reached the shoe department. We are currently closed for
the holiday; please leave a message and we will return your call on
our next business day."
"You have reached the plumbing department. Our office hours are
from 8-5 Monday through Friday. Please leave a message and we will
return your call when we reopen."
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To modify your
password:
Passwords are a form of security for your AUDIX mailbox. Passwords
can be up to fifteen (15) letters. If you forget your password or
the person using the extension has changed, call telephone support
at 293-2605, #3.
- Call AUDIX and log in.
- Press 5 to select Passwords from the Subscriber Activity
Menu.
- Press 4 to change or modify your password.
- Enter your new password; then press #.
- Enter your new password again for confirmation and then press
#.
To listen to messages:
Every incoming message consists of two (2) parts: the header and
the spoken message. The header tells you what kind of message is
waiting the time, day and date of delivery, how long the message
is, and for voice mail messages who it is from.
- Call AUDIX and log in.
- Press 2 to select Get Incoming Messages from the Subscriber
Activity Menu. AUDIX will read you the header first.
- Press 0 or *L to listen to the message. (If you want to skip
this message now and save it until later, press #. AUDIX will move
the message from the new category to unopened category and read the
next header.) Then press either 0 or *L to listen to the content of
the next message.
- Press # to save the message and skip to the next header, or
press *D to delete the message.
- If
you delete the message, AUDIX automatically skips to the next
header.
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Basic
commands:
| Help *
H |
Press *H at any time for a complete list of current
options. AUDIX will tell you the current activity and give you a
list of options. |
| |
|
| Restart
*R |
Press *R to return to the Subscriber Activity Menu. This
command will return you to the beginning menu. You can also press
*R to get to your mailbox if you were redirected to AUDIX by call
answer. |
| |
|
| Relogin
*RR |
Press **R to relog in to the system with a different
password. This command, available only at the Activity Menu, allows
two or more users to log in to their respective AUDIX mailboxes
consecutively during a single phone call without having to hang up
and start over. |
| |
|
| Delete
*D |
Press *D to delete message and mailing lists. Deleted
messages can ONLY be retrieved if you press **U immediately after
deleting the message. If you have pressed any other buttons, you
cannot perform this function. |
| |
|
| List
*L |
Press *L after recording a message to tell AUDIX that you
are about the enter a list as an address |
| |
|
| Listen
*L |
Press *L after hearing a header to listen to the
message |
| |
|
| Back Up
*B |
Press *B to back up to the previous header/message pair
when you are listening to messages that you have accessed at least
once, but have not deleted. |
| |
|
| Wait
*W |
Press *W for the system to wait. Ordinarily, if you don't
enter a command within a certain length of time, the system
disconnects. This command asks the system to wait longer. When you
are ready to continue, just press the key for the next activity you
want to perform. |
| |
|
| Transfer Out
*T |
Press *T to transfer out of AUDIX and call another
extension without hanging up. |
| |
|
| Disconnect |
Hang up. |
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While listening to messages you may
find the following commands helpful:
Listen
You can press either 0 or *L to listen to your
messages.
Rewind
Press 5 to rewind in four-second increments. Press 5 several
times to rewind in larger increments.
Advance
Press 6 to advance in four-second increments. Press 6 several
times to advance in larger increments.
Volume Increase
Press 4
Volume Decrease
Press 7
Speed Increase
Press 9
Speed Decrease
Press 8
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