To transfer calls complete these steps
This feature enables you to answer a call ringing at a co-worker's phone. Call Pickup is accessible by dialing *77 or hitting the Call-Pickup button. You must be assigned in a call pick up group with your co-worker in order to 'pickup' their calls.
Conference calls can be placed from your digital telephone set to join a maximum of you and five other parties by doing either of the following:
If more than five additional callers need to be added, IT Services can schedule other bridging equipment at no additional cost.
Most digital phone sets have 'speakerphone' conferencing capabilities. (Earlier models of the 7406 have a one-way only speakerphone) These sets provide only basic speakerphone capabilities and have a tendency to cut out with ambient room noise. A Polycom conferencing system with remote microphones is available and will accommodate a larger group (up to 20 persons) without the cutouts. This set can be scheduled on the Audio-visual at Wichita calendar through GroupWise for most of the on-campus conference rooms.
What happens to my calls when I am not available to answer my phone?
If your phone is not forwarded, your calls are 'covered' to the coverage path assigned to your phone. The coverage path is administered by Information Technology Services, and can contain up to six internal extensions where your calls will be sent. The last point can be Audix voice mail, if you are a voice mail subscriber.
On-campus extensions are 5-digits in length and begin with a 3.
Our campus is connected via 5-digit (toll free) dialing to the KUMC campus in Kansas City, the main campus in Lawrence and the Salina campus. These numbers can be reached as follows:
(If any of the above are dialed as long distance, (9+1+10-digits), you will be charged toll call rates, even though the number was available as a toll-free call.)
There are no extensions that begin with the number 9. Anyone asking to be transferred to an extension beginning with a '9' should be considered a security risk and dealt with accordingly. Always be certain of the destination whenever you transfer a caller.
Phone Button Programming
A variety of speed dial buttons and other phone features can be programmed on your phone. Contact IT Services to have buttons programmed with different numbers or features. Your phone templates will also be updated to reflect the new configuration.