Facilities Forms - Customer Survey - Maintenance

 Maintenance Work Order #: (4 digits required to be entered in field)

1.  How satisfied are you with the work performed on your most recent work order request?
2.  Overall, how well does the service you received from this department meet your expectations?
Comments for this section:

The person performed his/her work...
3.  in a professional manner.
4.  in a timely manner
5.  in an accurate fashion.
6.  in a positive, helpful manner.
7.  in a way that makes me feel my opinions count.
Comments for this section:

Satisfied


Yes


Not Satisfied


No


8.  Facilities Management delivers on what they promise.
9.  Facilities Management treats me fairly.
10.  If a problem arises, I can count on Facilities Management to reach a fair and satisfactory resolution.
Comments for this section:
1
Never
2
Almost Never
3
Sometimes
4
Almost Always
5
Always
All comments are confidential. If you would like to receive a reply directly to you, please complete the following:
Name
E-mail
School, Department, or Company
Daytime Telephone

 
 
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Last Modified: June 17, 2011
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