Home : Frequent Questions
Frequently Asked Questions (FAQs)
Select the topic you have questions for below.
ANGEL | Bubble Scanning | Copy and Mail | Databases | Graphic Design | Photography | Web Development
ANGEL Questions
What is ANGEL?
ANGEL provides a simple and easy to use system for administering online courses.
How do I access ANGEL and what is the login information?
You can access the ANGEL system at https://elearning.kumc.edu/angel/frames.aspx, and use your normal network username and password. You will need to be setup in the system to have access. If you try to login and cannot see any courses please contact us.
How can I get help with ANGEL?
Contact one of our Web developers and we can assist you.
Bubble Scanning Questions
Can people fill out my survey in pen?
Pencil is the preferred marking tool, however; blue or black ink can be used. Anything else will not be read by the scanner.
If I need a custom form designed, whom do I contact?
Contact Educational Technology and we will put you in contact with NCS-Pearson and they will assist you designing and printing a custom form.
What if I only want a couple of forms scanned? Does it cost me more to do a small quantity?
No. We can scan one form, or we can scan thousands at the same price per sheet.
Do you have forms that I can purchase?
Yes. We have general use sheets, ranging from 40 answer to 100 answer that should meet most needs you may have. Contact Educational Technology for more information.
Copy and Mail Questions
Can I purchase paper from you?
Yes, paper is sold by the package or case. Paper is purchased from the current State contract vendor. Our current mark up is 25%.
How do I order paper?
You may submit your order hard copy by filling out a work order form available in room 1506 Copy/Mail Services or email your request to Lyle Brown lbrown6@kumc.edu.
Do you deliver?
On campus paper or copy orders will be delivered upon request no charge. Mail and parcels should be picked up daily. Large UPS or FEDEX orders may be delivered by Facilities. Please place an on-line work order with Facilities for your request. Delivery charges may apply.
May I purchase postage stamps from you?
No. State regulations do not allow us to purchase stamps. All state mail must be metered through our mailing equipment. Stamps are available for purchase in the book store.
What days does the Hospital courier pick up?
Tuesdays and Fridays.
What is the latest I can have out going mail to you to be metered?|
3:00 PM for mail to be metered and 4:00 PM for overnight courier service to Lawrence and KUMC campus.
Database Questions
How can I get help with a database?
Please contact our database developer for assistance.
Graphic Design Questions
How can I get help with graphic design or a medical illustration project?
Contact our graphic designer for assistance.
Can you help with poster presentations?
We can assist you in creating a poster presentation. Please view the poster protocol information for details, or contact our graphic designer for more information.
Photography Questions
What are your prices?
We charge a labor fee of $20 per hour on all jobs. Prices for products and other services vary. Please click here for a price list or call for a quote.
Why can’t you just use my photo that’s on my Web page?
There is a difference between screen resolution and print resolution. Most printers and presses are capable to print up to 300 dots per inch (dpi) or more while a computer screen has a fixed resolution of 72 pixels per inch (ppi). While photos of a higher resolution can always be sized down for the Web, photos on the Web cannot be sized up, so to speak, for print.
How soon should I call to book an appointment with you?
Please call a minimum of 24 hours in advance to schedule my time, whether on campus or off. While it is usually possible to respond to last-minute requests, there may be other appointments already scheduled or other projects that require immediate attention.
Do I need permission to publish a photograph of other people?
It depends on the people in the photograph and the publication in which the photograph is to appear. It’s always best to assume that you do need permission though that isn’t always the case. If you have any questions, call the studio. If the people in question are students, please contact Academic and Student Services.
Can I bring my husband and kids in to get a picture taken for our family Christmas card?
Unfortunately, no. Services provided by the KUSM-W photo studio are for jobs directly relating to the mission of the medical school. However, the KUSM-W photographer can be commissioned for personal work outside of normal business hours.
Web Development
Why do all of the Web sites look the same?
As part of the University of Kansas' ongoing visual identity initiative, the consistent use of the graphic identity system establishes an overall image of the University of Kansas and ultimately benefits all campuses, schools and departments.
If I have a Web design project that I or my department wants to do, how do I start the process?
Review the process for Web design and contact the Web Development Unit
How much does having a Web page designed cost?
For complete site maintenance, there is a yearly charge of $480 per site. This includes all text changes, re-designs, new graphics, new pages, etc. Each additional Web site costs $480 per year.
If I already have graphics made, can I use them on the Website?
For new sites, we like to develop all the graphical elements of the site, including logos and navigation, to insure quality and proper optimization for the Web. Existing logos and graphics on a site may be used if they meet Web graphic standards.
Can I put a journal article on the Web?
Yes, if you have copyright permission. For more information please see the Copyright Policy.
Can PowerPoint presentations be put on the web?
Yes. Contact the Web Development Unit and we will post your presentation to your Web site.